Terms and Conditions

EZlink2GO is a prepaid wireless product that offers a high value of Anytime Minutes and the ultimate choice in wireless options. Here is how it works:

Upon activation of service, you agree to the following EZlink2GO Terms and Conditions. Refer to the coverage map available from your retailer to determine your coverage area. You must maintain a required minimum balance of both Anytime Minutes (currently ten minutes) and access days to maintain your active service (including any International Long Distance feature), otherwise service will be suspended. Calls that reduce or are likely to reduce the available Anytime Minutes below the minimum balance are subject to interruption and your service will be suspended. If you purchase and load another EZlink2GO product during your “grace day” period (currently 30 days), service will resume with no extra fees. If an account is reloaded with an EZlink2GO product during the applicable “grace day” period (before the account is disconnected), any unused Anytime Minutes will carryover. Any carryover minutes that are not used within 20 days will be forfeited. Your service will be disconnected if you do not load another product during the “grace day” period and any airtime balances, including any carryover minutes, access days, and your phone number will be forfeited upon disconnection. Your account shall be deducted one Anytime Minute for each text message sent or received. For each Operator Assistance (dialing “0”) call, your account will be deducted 100 Anytime Minutes for each minute of use. For each Information/Directory Assistance (411) call, your account shall be deducted 16 Anytime Minutes plus the minutes used. International long distance on domestic EZlink2GO products is restricted and if an international call is placed, your account shall be deducted 40 Anytime Minutes for each minute used. For calls to Canada, your account shall be deducted nine Anytime Minutes for each minute used. For calls to the Caribbean, your account shall be deducted 25 Anytime Minutes for each minute used. For call forwarding your account will be deducted three Anytime Minutes for each minute used. Your account shall be deducted for all active calls when using the 3-way, call waiting, or other features. Calls to 911 Emergency are without charge. Airtime charges are rounded up to the next full minute. You are responsible for any taxes or surcharges. Calls to certain telephone numbers or regions may be restricted. Caller ID, text messaging and other features may not be available on your handset or in your calling area. Your service and account balance may be cancelled for reasons of illegal activities such as fraud or theft of services, or for abuse of the service (including excessively long or unattended calls, calling destinations not explicitly allowed by the EZlink2GO card or using equipment that may interfere with DBS’s network or service to customers) or for utilizing the service for other than for its intended purpose. If your phone is lost or stolen, please visit the nearest retail location to have your phone suspended temporarily.

The coverage maps are an approximation of coverage. Actual wireless coverage may not be available in all areas within the coverage map. Your wireless services may be affected by network outages and weak signal conditions, and will not be available in all locations or at all times. You cannot place calls to 500, 700, 900 or 976 numbers. DBS Communications, Inc. (DBS) is not responsible for lost or stolen cards, or unauthorized use of services described on the card, or for any interruption of telecommunications services. DBS shall not provide any credit for dropped or interrupted calls. DBS shall not be liable for any claims relating to any products or services provided by DBS. DBS reserves the right to suspend your service based upon average daily usage without notice. DBS may use any carrier to provide services and may change any of its service providers without notice. The value indicated on this card is not refundable or transferable except as provided herein. Service rates, minute denominations, surcharges and other terms are subject to change without notice at the sole discretion of DBS. Other restrictions may apply. DBS may refuse, suspend or cancel service with or without notice at any time for any reason, including without limitation, if DBS in its sole discretion believes you have violated these Terms and Conditions or DBS policy, or cannot pay any charges for service. We may contact you on your EZlink2GO wireless phone to notify you when your balance is low and to inform you of new product and promotional offers.EZlink2GO is provided only by DBS and its authorized retailers. For customer service, call 1-866-843-9044.

Revised 6-22-2006