Service Guidelines

In order to maintain your wireless phone number, you must purchase an EZlinkV.I.P. card every 15 or 30 days, depending on which phone product you load.

If you do not purchase a card within the required time period, the following will occur:

After the grace period (currently 30 days), depending on the product, your phone number will be disconnected and all remaining minutes will be forfeited. On day 16 or day 31, your phone will be suspended.

After your phone number has been disconnected, you will not be able to get it back.

If you purchase another EZlinkV.I.P. card within the grace period, your remaining minutes will be restored to you.

DBS reserves the right to suspend service based on your average daily usage if the call records are delayed. Rates and terms are subject to change without notice or price adjustment.

DBS Communications, Inc. (DBS) is not responsible for lost or stolen cards or phones, or for any interruption or failure of telecommunications services, or for any other liability in connection with the use of services or products provided by DBS. Other restrictions apply. See EZlinkV.I.P. Terms and Conditions.